Frequently asked questions.

We harvest your apples only after you place an order. They are typically picked 1–2 days before dispatch and delivered within 3–6 days of harvest, depending on your location. Since they are shipped directly from our orchard without long-term cold storage, you receive apples at their freshest.

When stored in a cool, dry place or in the refrigerator, our apples usually stay fresh for 2–4 weeks. For the best taste and crunch, we recommend enjoying them within the first two weeks after delivery.

Our apples are naturally grown in the Himalayan orchards. While we follow responsible orchard practices and use only approved methods when necessary, we are not currently certified organic. Our focus is on producing safe, fresh, and high-quality apples with great taste.

Yes. We welcome bulk orders for families, businesses, events, and festive gifting. We can also arrange gift-friendly packaging for special occasions. For large quantities or custom requirements, please contact us before placing your order so we can assist you with the best options.

We pack customer boxes close to dispatch after sorting and quality checks, so apples spend less time waiting in storage.

Yes. Available box weights and sizes are shown on each product page, so you can choose the option that suits your home or gifting needs.

Please contact us within 24 hours of delivery with clear photographs of the box and fruit so our team can review and help with the appropriate resolution.

Yes. Our selection changes with the natural harvest calendar, and more seasonal fruits are added when they are ready.

We sell only during the natural harvest season. Once our fresh harvest is sold out, we wait for the next crop—no early picking, no cold storage, and no year-round stock. That's why our apples are naturally crisp, juicy, and full of flavor. Check the Harvest Batch Status at the top of this page for live availability updates.